General Questions

What services does Eagle Motion Media offer?
We specialize in creating high-quality, custom videos for property listings using satellite imagery and 3D animations. Our services are designed to showcase property perimeters, key locations, and dimensions in a visually engaging format.

How do I place an order?
Placing an order is simple! Visit our Services page, choose the package that best fits your needs, and follow the steps to complete your purchase. If you need help, feel free to contact us.

Video Production

How long does it take to receive the video?
Our standard turnaround time is 2–4 business days. For custom requests or larger projects, delivery may take a little longer.

Can I request changes after receiving the video?
Yes, we offer one free round of revisions to ensure your video meets your expectations. Additional revisions may incur an extra charge.

What if my property has unique features or requirements?
No problem! Our team specializes in customizations. Let us know your specific needs during the order process or reach out to discuss details.

Payment & Pricing

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods via Shopify Payments.

Do you offer refunds?
As our videos are custom-made, refunds are generally not available. However, if you experience any issues, we’ll work with you to find a solution.